Al Haramain takes pride in customers, and bid continuous improvement to surpass their expectations. Hence, we prefer measuring success, not in terms of money, rather in terms of values and service. For us, customers’ happiness is the end-product, for us to be happy. We just not offer solutions or solve problems, but it’s an overall experience that we share. Customer is the world and at the center of all our activities. At Al Haramain quality is preamble, but customers are meridian. Quality is at the pinnacle in our offerings, conjointly, we equally embrace customers with a smile, politeness and proper attention one deserve. We just not sell a perfume we sale experience and joy customer can cherish.

Exchange and Refund Policy


• Exchange/Refund will be done, if the items are returned in the original packing and unused, within 14 days of purchase with the original bill.
• Refund will be by the same way of payment (Cash/Card).
• For all Refund/Exchange, Customer Name and Mobile Number are required.
• Exchange and Refund is not applicable on purchase of products which are measured or weighed unless there is a clear violation of the Law.